Reference

What You Need to Know Before You Start

Access to ace667 depends on your local law and the region your account is registered in — read this page before you open an account.

Jurisdiction-dependent accessAccount eligibility rulesBangladesh-specific conditionsbKash, Nagad, Rocket wallet termsPolicy contact available
ace667 What You Need to Know Before You Start
HOW WE HANDLE THIS

Data Handling, Security and Your Account Rights

Account Data and Retention

We hold your account data for as long as your account remains active and for a defined period after closure, in line with applicable record-keeping obligations. You may request a summary of stored data via the Help Centre.

Cookies and Browsing Data

Our site uses cookies to keep your session active, remember your wallet preference between bKash, Nagad and Rocket, and help us improve how the lobby loads on mobile. You can manage cookie preferences from your browser settings.

Account Security Practices

We verify wallet ownership when you link a bKash, Nagad or Rocket number to your account. OTP confirmation is required at login and when updating payment details, reducing the risk of unauthorised access.

Requesting Changes or Corrections

If your registered details — including wallet number or personal information — need correcting, submit a request through the Help Centre with supporting ID. We aim to process corrections within a reasonable timeframe.

POLICY CONTACT PATHS

Reach Us About Legal or Account Matters

Team online

Live Chat

Use the live chat option on our site to raise a legal query, account eligibility question or wallet verification issue directly with our support team.

Email Support

Send detailed legal or account queries to our support email. Include your registered account ID and the bKash, Nagad or Rocket number linked to your wallet.

Account Help Centre

Log into your account and navigate to the Help section to submit a policy or eligibility request — responses are tracked against your account record.

Common Questions on Policy and Eligibility

Access depends on your local law and eligible region. We assess eligibility at registration. If your location or local regulations change, your account status may also change.

You must meet the minimum legal age for online wagering in your jurisdiction. We verify age eligibility during the registration and wallet verification process — accounts found to be underage are closed immediately.

When you link a bKash, Nagad or Rocket number, we match it to your registered account name. Transactions from an unmatched number may be held for review until verification is complete.

Yes. Log into your account, go to the Help Centre and submit a data request. Include your account ID so we can locate and compile your records accurately.

If we restrict or close your account due to eligibility or policy reasons, we will notify you where we are permitted to do so. Any verified balance subject to applicable terms will be processed through your linked wallet.

Submit a correction request through the Help Centre with a clear description of the error and supporting identification. We handle name, contact and wallet number corrections on a case-by-case basis.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.