Withdrawing Funds Back to Your Wallet
Withdrawal requests go back to the same local wallet you deposited from — bKash, Nagad or Rocket. Before requesting, make sure your account verification is complete, because unverified accounts cannot process outgoing transfers. Head to the cashier, choose 'Withdraw', enter your wallet number and the amount you want, then confirm. We review each request before processing, so there is a checking window
after you submit. Once approved, the funds move to your wallet. We aim to keep this consistent, but processing duration is not something we can fix as an exact figure — check your wallet balance after the request clears our review queue.
- Go to Withdraw in the cashier — Log in and open the cashier. Tap 'Withdraw' and confirm your account verification is already complete before proceeding.
- Enter your wallet details — Select bKash, Nagad or Rocket, then type in your registered wallet number. Double-check the number before moving forward.
- Set the withdrawal amount — Enter the amount you want to withdraw. The cashier will flag if the amount falls outside the current permitted range for that method.
- Submit and wait for review — Confirm the request. We review it before releasing the transfer. You will see the status update in your transaction history.